Ecotilities

Home services you can count on

Our reliable home services can help protect your pocket from unexpected repairs and help keep your home running smoothly

You choose what to protect. Compare plans.

We know every home is different. So we offer a range of boiler care, heating and plumbing plans and policies, all provided by Domestic & General. No matter which maintenance and support plan or insurance cover you choose, you can relax knowing we’ll be there when you need us most.

Our Boiler Care Service Promise is now available to customers with selected Boiler Care products. This means if you contact us by 8pm to let us know you have no heating or hot water, we promise to have an engineer to your home by the end of the next working day, or we’ll give you £50. Ends 31 March 2026. T&Cs, exclusions and eligibility restrictions apply.

Boiler, heating & home protection

A team you can trust

Our full range of plans and policies are provided by Domestic & General, the UK's leading specialist warranty provider.

A team you can trust

Our full range of plans and policies are provided by Domestic & General, the UK's leading specialist warranty provider.

A team you can trust

Our full range of plans and policies are provided by Domestic & General, the UK's leading specialist warranty provider.

We're here to help

Choose a heating plan or insurance policy from ScottishPower and relax knowing expert engineers from our partners at Domestic & General will be on hand to help. Whether you need help with your boiler, radiators , plumbing or a home emergency like roof tile damage, we’ll be there when you need us most with our 24/7 remote helpline.

And with our Boiler Care Service Promise, if you contact us by 8pm to tell us you have no heating or hot water, we promise to send an engineer to your home by the end of the next working day, or we’ll give you £50.[1]

What you can do to help your boiler

Here are some handy hints that could help you ensure you’re getting the most from your boiler.

Heating, plumbing and boiler protection you can rely on

Running a home can be expensive. You can’t help wear and tear, but you can avoid the upfront cost of an unexpected heating, plumbing or boiler breakdown. In the last year alone, our engineers at Domestic & General carried out over 51,000 repairs for ScottishPower Boiler Care customers, and 96% of customers without heating and/or hot water had an engineer on hand within 1 working day.[2]

With boiler protection, we’ll be there when you need us and we can help keep your boiler working efficiently with an annual service. We can even provide protection for your plumbing and drains. You choose what you want to protect – we make it easy.

Need more help?

If you’d like more information on our maintenance and support plans, please get in touch with one of our Home Services Experts.

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